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Statistics on PAC's Service: 2009
Parents Helpline
Parents Helpline had 5,187 contacts in 2009. Of these, 4,112 were phone calls to the Freephone Helpline, 925 were appointments and 150 were requests by email/letter. The problems most frequently dealt with continue to be family tension, aggression, separation and child development. In March 2009 an outreach service was launched in 6 locations across Northern Ireland and has had 204 appointments.
Parenting Education
During 2009 our team of facilitators spread across Northern Ireland facilitated parenting courses for parents and professionals in over 49 organisations across Northern Ireland and 14 courses for parents and practitioners across PAC's two branches. The duration of these programmes included one-off sessions to 10 week courses and focused on anger management, handling teenagers, parenting apart, managing children's challenging behaviour and positive parenting. Parenting Education also piloted a new Flatpack Guide for Fathers a 4-week programme aimed at fathers it was designed and planned to emphasis their important role within the family and a 8 week Parenting Ur Teen programme for those in a parenting role of young people aged 11-18 yr olds and covered a range of themes including Problem Solving, Communication, Boundaries, Self esteem etc.
Parenting Forum Northern Ireland
The Parenting Forum Northern Ireland (PFNI) was established and officially launched in 1999. By coming together professionals, parents and all those who have an interest in parenting can influence policy makers, practitioners and public opinion on the value of positive parenting. During 2009 PFNI carried out 6 consultations and the views of 354 parents were recorded. PFNI also acts as the lead body for National Parents' Week and during October, coordinated and promoted over 180 events throughout Northern Ireland.
The Men's Project
During 2009, The Men's Project ...
- directed approximately 126 individuals to sources of help and support at times of difficulty or crisis in their lives
- assisted approximately 124 external agencies to locate appropriate resources, support, research and contacts to develop their work with men
- offered a seven month package of training, support, reflection and practical action to 16 organisations wishing to initiate and consolidate their work with fathers
- maintained an information portal website for men's work in the north of Ireland. This site attracted almost 140,000 page impressions (over one million "hits").