Helpline Service

Parents Advice Centre's (PAC) Freephone Helpline and Appointment service supports thousands of families throughout Northern Ireland each year.

All of the Helpline Volunteers are either parents themselves, or have substantial experience of working with families, children and young people. Therefore, they understand how stressful it can be to raise children and young people in today's society.

PAC offers support on all types of family problems. These range from coping with crying babies, through to dealing with behaviour problems, bullying, drugs, the effect of separation and divorce, a child's sexuality or abuse. Any family member can call the Helpline.

This service is regional, and is operated from four branch offices in Ballymena, Belfast, Derry and Dungannon.

Please use the links on the left hand side of this page to find out more about the Helpline and Appointment service.