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• Parents Helpline

• What is Parents Helpline?

• How do I contact the Freephone Helpline?

• Where can I have an appointment?

• Frequently Asked Questions ...

• How can it help me?
• What can I call about?
• Who will I talk to?
• How often can I call?
• Is it confidential?
• How much will it cost?
• If I'm not happy with the service what can I do?

• What do I do if the Helpline is closed?

• Where are the PAC offices?

You are in: Home > Helpline > Frequently Asked Questions ... > If I'm not happy with the service what can I do?

If I'm not happy with the service, what can I do?

Parents Helpline seeks to offer the best possible service to all its callers.

If you are not happy with the service that you received from Parents Helpline staff and volunteers, we want to know about it.

Please tell us about your experience by writing to ...